If you purchased with a warranty, return the item safely packed as received. Customers must pay courier charges for returns. Shipping costs are non-refundable.

Tools & IC products cannot be exchanged or refunded. If a tool has a manufacturing defect, we only repair it (not replace it). Repair times vary based on spare parts availability.

Refunds for accessories will be processed after item inspection. Refunds exclude shipping charges incurred during the purchase.

Orders are processed within 24 hours to 5 working days. If stock is unavailable, our salesman will inform you. Refunds take 3-7 working days.

Warranty is void if the product is damaged due to self-repair, sticker removal, physical damage, liquid damage, manual updates, or failure to comply with product manuals.

We do not provide technical support for software tools or hardware products. Please contact the respective manufacturers for assistance.